Frequently Asked Questions
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“My Oura data is not syncing or takes a long time”
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“My HR data (or other wearable data) isn’t syncing—why am I missing data?”
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“Will the AI Coach page offer more dynamic, time-sensitive content and be easier to navigate?”
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“My sleep (or other data) is being counted twice or triple—are we filtering out wrong measurements?”
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“Can I change my login method from Apple to email/password after I’ve already signed up?”
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“Why did my app notifications get re-enabled after an update?”
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“Is the morning routine still being improved? I really liked it.”
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“The new paywall design confused me about the trial—why do I sometimes not see it?”
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“Will there be a voice input (and output) option for the AI Coach?”
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“I saw references to a new ‘scores widget.’ Where will it appear, and what data will it show?”
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“The sync bar takes up screen space—does it need to be always visible?”
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“Can I track or log habits multiple times a day, and can I see a log of those entries?”
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“Sometimes I see random or irrelevant health-impact messages, like strong winds or rain affecting me. Why?”
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“The paywall now shows large feature sliders pushing the subscription options further down. Is that intentional?”
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“Can the AI Coach deliver workout recommendations or rest-day advice based on real-time recovery?”
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“I prefer using imperial units (miles, lbs) rather than metric (km, kg); how do I switch?”
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“How do I cancel my subscription?”
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“How do I request a refund?”
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